Help Center

Frequently asked questions

Find answers to the most common questions about WalkThroo. If you cannot find what you are looking for, our support team is here to help.

General

For Homeowners

For Contractors

Payments and Fees

Safety and Trust

Still have questions?

Our support team is available to help you with anything not covered here. Reach out and we will get back to you within one business day.

Frequently asked questions

General

What is WalkThroo?

How is WalkThroo different from other contractor platforms?

Is WalkThroo available in my area?

Do I need to create an account to use WalkThroo?

How do I contact WalkThroo support?

For Homeowners

How do I post a project?

How much does it cost to post a project?

How many bids will I receive?

Can I see contractor credentials before choosing?

What happens after I choose a contractor?

For Contractors

How do I sign up as a contractor?

What does the verification process involve?

How do I find projects in my area?

Is there a limit to how many bids I can submit?

How do reviews and ratings work?

Payments and Fees

How much does it cost for contractors?

When is the referral fee charged?

Are there any hidden fees?

Can I get a refund on a referral fee?

What payment methods are accepted?

Safety and Trust

How are contractors verified?

Is my personal information safe?

What if I have a dispute with a contractor?

Do contractors have insurance?

How does WalkThroo protect against fraud?

Still have questions?

Frequently asked questions

General

What is WalkThroo?

How is WalkThroo different from other contractor platforms?

Is WalkThroo available in my area?

Do I need to create an account to use WalkThroo?

How do I contact WalkThroo support?

For Homeowners

How do I post a project?

How much does it cost to post a project?

How many bids will I receive?

Can I see contractor credentials before choosing?

What happens after I choose a contractor?

For Contractors

How do I sign up as a contractor?

What does the verification process involve?

How do I find projects in my area?

Is there a limit to how many bids I can submit?

How do reviews and ratings work?

Payments and Fees

How much does it cost for contractors?

When is the referral fee charged?

Are there any hidden fees?

Can I get a refund on a referral fee?

What payment methods are accepted?

Safety and Trust

How are contractors verified?

Is my personal information safe?

What if I have a dispute with a contractor?

Do contractors have insurance?

How does WalkThroo protect against fraud?

Still have questions?